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Order by Phone: (888) 526-0033

Call our toll-free number at 888-526-0033 to speak to a customer service representative.

Monday-Friday

8am-5pm EST

Ordering

How do I place an order?

How can I check the status of my order?

How are orders shipped?

How long is delivery time?

Will I receive an order confirmation?

Do I have to pay sales tax on my order?

What is the return policy?

What do I do if my order arrives damaged?

Does Micrsoun ship outside the United States?


Product Information

How do I place an order?

Can Microsun lamps help people with low vision?

Do Microsun lamps help with seasonal affective disorder?

Why are the lamps so helpful to crafters and puzzle builders?

What size bulbs do I use in my lamp?

Are the bulbs included with my lamp?

How long does a Microsun bulb last?

Can I use the Microsun bulb in my own lamp at home?

Which socket does each bulb go in?

Why are there two switches on my lamp?

Is there something wrong, my lamp is flickering?

Can I operate my lamp on a wall switch?

Can I use a timer with my lamp?

Can I use a dimmer with my lamp?

How long is the lamp cord?

How many prongs are in the plug?

How is the lamp height measured?

How can I clean my lamp and shade?

What is the light output of the lamp?

How do I fix a loose gear pack?

How do I fix the base of my lamp if it becomes loose?

How do I return a product?



Replacement Parts

How do I place an order?

Where can I buy replacement parts?

Can I buy parts for my lamp locally?

Are replacement shades available?

Can I ship my lamp back for repair?

Can my gear pack be replaced?

How do I fix a loose gear pack?

How do I fix the base of my lamp if it becomes loose?


Safety Information

How do I install a new bulb?

Is there a risk of exposure to ultraviolet light?

Will my bulb be hot from use?

Where can I find safety information on my lamp?



Warranty Information

How long is the bulb warranty?

What is the lamp warranty?

How do I return a product?



 

Manage your orders, shipping addresses and other account information through Your Account

 

  1. How do I place an order?
  2. How are orders shipped?
  3. What size bulbs do I use in my lamp?
  4. How long does a Microsun bulb last?
  5. Can I use the Microsun bulb in my own lamp at home?
  6. What is the return policy?
  7. Can Microsun lamps help people with low vision?
  8. Is there something wrong, my lamp is flickering?
  9. Why are the lamps so helpful to crafters and puzzle builders?
  10. Do Microsun lamps help with seasonal affective disorder?

Order History
Returns & Refunds
Warranty Information

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